August 12, 2020
Due to a recent surge in demand, there has been a delay in manufacturing and processing orders for our face mask products.
We have been overwhelmed by the support from our customers across New Zealand and Australia buying our NZ made merino face masks, and the influx of orders has been much larger than expected.
Demand is far exceeding our ability to supply at the moment. To ensure our team are able to fulfil our existing orders as quickly as we can, we are sorry to say that we cannot take any more face mask orders at this time.
We sincerely apologise for the inconvenience. In the meantime, we are moving to increase production as fast as we can. We are sure you will understand also that the lockdown hasn’t helped.
Follow our Tussock Ridge Merino Facebook Page or Subscribe to our Email Newsletter (you can subscribe at the bottom of our website) - When we are able to take face mask orders again, we will announce this on our Facebook Page, and we will send an email out to our mailing list.
Ngā mihi nui
Tussock Ridge Merino